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Masterclass: Understanding neglect

Course Description

Neglect is the most common form of abuse in the UK. But it can be difficult to identify the signs or know what action to take to protect children and support families.

This masterclass explores the key issues highlighted in case reviews where neglect was a factor. It expands on the recommended learning from reviews with practical advice to help you improve your professional practice and better support children and families.

It covers the many ways that neglect happens, the physical and emotional signs and impact, how neglect presents and overlaps with other forms of abuse and how to identify signs and vulnerabilities.

You’ll learn how the insight and recommendations from case reviews can be used to improve safeguarding, get children and families the help they need at an earlier stage and prevent similar incidents of abuse and neglect. Plus, examples from Childline and reflective activities will help you put what you learn into practice.

Masterclass £20.00
Quantity Price per person
1-9 £20.00
10-49 £18.00
50-99 £17.00
100-999 £16.00


  • Duration
    • It should take you about 60 minutes to complete the Masterclass. 

    • You will have access to the Masterclass for one year following purchase. You can take it as many times as you like in that time.

  • Certificate of achievement
    • This Masterclass is CPD certified, once you've successfully completed this Masterclass you can download a personalised certificate of achievement.

  • Why take your training with NSPCC
    • At the NSPCC, we work to keep children and young people safe from abuse and neglect every day. 

    •  As experts in safeguarding and child protection, we understand the issues organisations and people working with children can face. That’s why professionals trust us to provide the support, training and resources they need to help protect the children and young people they work with. 

    •  Our highly-rated training courses are developed by experts. We work with a number of organisations, experienced consultants and subject matter experts in a range of sectors to develop courses that are clear, easy-to-use, up-to-date and in line with the latest statutory guidance, and tailored to your needs. 

    •  And as a charity, income generated from the sale of our training courses is reinvested back into the NSPCC to help protect children.

  • Technical requirements
    • Our masterclasses will work in most browsers, though we recommend that you use Google Chrome, Microsoft Edge or Safari (not Firefox). You will need to make sure your browser is up to date. 

      This masterclass can be accessed on PCs and Macs, as well as iPads or other tablet devices. Please note, we are unable to provide full technical support for tablet users. We do not support other mobile devices. If you choose to use a mobile device we would recommend watching the video in full screen mode.

      Videos clips hosted on the video sharing site Vimeo feature in the Masterclass. Video playback controls will vary and are dependent on the browser used to take the course and where the video is hosted. Your browser may automatically mute the video when it starts playing, but you should be able to unmute the video using the speaker icon on the bottom right of the player toolbar. 

      If you experience problems with the videos then we recommend you try using a different browser. You can also try:

      • updating your web browser 
      •  clearing your cache 
      •  accepting our cookies (essential cookies are required for the purposes of undertaking our elearning) 
      •  turning off private browsing 
      •  enabling JavaScript 
      •  permitting access to videos on Vimeo 
      •  setting the following web domain to 'trusted': https://mylearning.nspcc.org.uk 
      • watching the video in full screen mode.

      Call us on 0116 234 7246 or email learning@nspcc.org.uk if you have any questions.