Edge or Safari. We recommend installing the latest version of your web browser before beginning your course.
Our courses are compatible with most tablet devices, however the NSPCC does not provide full technical support for tablet users. We do not support other mobile devices.
Videos clips hosted on the video sharing site Vimeo feature in some of our courses. Video playback controls will vary and are dependent on the browser used to take the course and where the video is hosted. If you experience problems with the videos then we recommend you try taking the course in a different browser.
If you experience problems with the videos then we recommend you try using a different browser. You can also try:
- updating your web browser
- clearing your cache
- accepting our cookies (essential cookies are required for the purposes of undertaking our elearning)
- turning off private browsing
- enabling JavaScript
- permitting access to videos on Vimeo
- setting the following web domain to 'trusted': https://mylearning.nspcc.org.uk
Call us on 0116 234 7246 or email learning@nspcc.org.uk if you have any questions.